Will my future trip be cancelled?
We have worked with our clients to modify trips that were not able to occur by either postponing travel or changing the trip to a different location. If modifications are not accepted by the group leader when a trip cannot take place as originally planned, then the trip will be considered cancelled by the group leader and all cancellation/refund policies will apply.

What refund will I get if I need to cancel?
Refunds are based on the date of cancellation. Please refer to the Terms and Conditions provided to you at time of registration. You can access this information in your online account or contact our billing department for more information at billing@appleseedexpeditions.com.

What actions are we taking to help with traveler safety?
Our vendors have confirmed action plans in place to reduce the spread of viruses at their facilities that include social distancing and disinfecting measures. We are asking travelers via our packing list to include disinfectant as well as a facemask until COVID-19 cases are dramatically reduced. Our tour directors will carry extra hand sanitizer and disposable masks for those who need it.

How are you making decisions to cancel or modify a trip?
Our team is currently monitoring the CDC as well as federal and state government mandates and recommendations. If a modification is necessary, we will contact the group leader to discuss the options.

What if a student gets sick while traveling?
If a traveler has symptoms of COVID-19, they will be taken to medical care professionals for assistance and possible testing. There will be an emphasis on isolating the traveler to not expose others to a potential virus. Their emergency contact person will be contacted as is standard policy when a traveler gets professional medical care during a trip. The traveler will remain isolated from the group until it is known the traveler does not have COVID-19.